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Support Team Update

BFCA are always busy doing something on behalf of the carers but the Support Team in particular have seen a rise in their support calls lately and this shows the trust that you have in us to offer you a genuine, practical and confidential support service.

The team have successfully been dealing with issues from assisting with sign posting through to carers receiving serious allegations. We have worked tirelessly alongside carers to secure positive outcomes and discussed with the department a better way of working in partnership.

Thankfully there are very few placement vacancies at the moment which signifies that you too are very busy. We will continue to monitor this and offer assistance if for whatever reason you are having difficulties or just need some practical advice.

Unlike other organisations we are BCC foster carers who have first hand experience and so you can rest assured that we are fully aware of the issues no matter how minor. We will continue to keep abreast of the possible changes that may come in with the Trust and will always be pursuing what is right and fair for all.

Please remember that we can offer to come and see you in the comfort of your own home or if you prefer, meet with you at a place of your choosing. Our on call rota means that the support service is available 24/7 (0121 515 2749) and our new email address support@bfca.org.uk means you can message us at your convenience. You don’t have to leave a long explanation you can simply request that one of us contacts you back.

We would like to wish one of our team members, Lisa McGovern good luck in her new job and thank her for all of her hard work supporting many carers during her time with the team.

We will be looking out for her replacement so if you wish to express an interest in filling the vacancy please do so to the email address above with a little bit about you and any relevant experience that you may have. We would love to hear from you.

Merry Christmas & all the best wishes for 2018 from the Support Team x

Maria Bramwell

Sarak Kumar

Jo Smith (co-ordinator)

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